- Woman buys Nintendo DS at Wal-Mart.
- Takes it home and finds out it was really a box of rocks.
- Takes it back to Wal-Mart and gets told to contact Nintendo. It’s not their problem.
- Nintendo says… ummm… yeah, not our deal.
- Unable to resolve obvious issue with Wal-Mart, frustrated woman turns to press for help.
- Wal-Mart finally reviews security footage and determines that package in question was previously returned.
- Woman finally gets new DS, and a $20 gift card, you know, for the trouble.
I bet after all that she wishes she paid $5 more and went to the Target across the street.
Yep, Wal-Mart gives you low prices, but it’s still Wal-Mart.
Source: Click Orlando
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I would normally agree with you on going to Target, but they were being difficult as well.
Funny.
Back when I managed the Service Desk that never would have happened.
But of course back when I was managing the Service Desk people were trying to return N64s, not iPods.
But at least at Target they had a better chance that the store was clean.